Yesterday I went to a Superstore to get a can of spray paint (brown and cheap). I'm not going to give its name but it starts with W and ends with T. So from now I'll just refer to it as Wally World.
I parked close to the door where I knew the paint dept. was. Went in. got the cheap paint and headed to the cashier. I was told 2 times by a Customer Service Agent that they just closed their register even though their "light" was still on...
Frown....
I ended up being served by the closest "open" register WHICH ENEDED UP BEING ON THE FAR END OF THE STORE.
Double Frown...
Do you think I left without saying something? Well, if you did.. You don't know me as well as you thought you did....
Finding the Customer Service SUPERVISOR who was sitting behind a counter MUCH CLOSER to the door I came in, COUNTING HER MONEY. Yes, I waited until she was into counting her $20.' s and I shared with her my concern... She looked up at me with a frown and I could tell she was upset because I made her lose her count.
After sharing with her my concern which I made sure was long and drawn out I said "Oh... I apologize for making you lose your count... guess your going to have to start all over again aren't you" Bet your feel kind of frustrated right now, don't you?"
And I turned with no more frowns but a smile on my face, I walked my way out the door which was close to my car.....
Yes... I'm getting old and mean... but I hope she got my point...
Onward Thru The Fog..
Johnny
After-Thought: : At least the Cheap Brown Paint WORKED WELL.
I parked close to the door where I knew the paint dept. was. Went in. got the cheap paint and headed to the cashier. I was told 2 times by a Customer Service Agent that they just closed their register even though their "light" was still on...
Frown....
I ended up being served by the closest "open" register WHICH ENEDED UP BEING ON THE FAR END OF THE STORE.
Double Frown...
Do you think I left without saying something? Well, if you did.. You don't know me as well as you thought you did....
Finding the Customer Service SUPERVISOR who was sitting behind a counter MUCH CLOSER to the door I came in, COUNTING HER MONEY. Yes, I waited until she was into counting her $20.' s and I shared with her my concern... She looked up at me with a frown and I could tell she was upset because I made her lose her count.
After sharing with her my concern which I made sure was long and drawn out I said "Oh... I apologize for making you lose your count... guess your going to have to start all over again aren't you" Bet your feel kind of frustrated right now, don't you?"
And I turned with no more frowns but a smile on my face, I walked my way out the door which was close to my car.....
Yes... I'm getting old and mean... but I hope she got my point...
Onward Thru The Fog..
Johnny
After-Thought: : At least the Cheap Brown Paint WORKED WELL.
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